Help
How the platform works and where to find what you need.
How a draw works
Every drawing is scheduled in advance. Sales open immediately, close one hour before the draw, and the result is published right after. Tickets bought inside the window are yours alone — every number you choose is yours alone, drawn straight from the system pool.
Accounts and balances
You hold two balances. Points buy tickets; coins are your winnings and can be withdrawn to your bank account any day. The two balances are not the same: a deposit adds points, a prize adds coins, and a conversion moves coins → points.
Identity verification
Withdrawals require a verified identity (KYC). Submit your document once; once verified, every future withdrawal is fast-tracked.
Play responsibly
The platform is for adults aged 20 and over. If gambling stops being fun, the support team can help you set a self-exclusion limit or close your account.