Contact the team
Real people, every day. Choose the channel that suits you.
Support hours
Every day, 09:00–20:00 (GMT+7). Outside these hours your message is queued and answered the next morning.
LINE messenger
Add the official LINE account to chat with the team. The handle is shown in the page footer.
Send a message
Tell us what you need and we will reply by email within one working day.
A confirmation email arrives within a few minutes. If you do not see it, check your spam folder.